Terms and Conditions

Introduction

By accessing or using MobilePro.com, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website. Mobile Pro reserves the right to update or modify these terms at any time, and it is your responsibility to check periodically for changes.

Product Warranty

All Mobile Pro products are backed by a limited warranty to the original purchaser (Purchaser), warranting that our products are free from defects in materials and workmanship for one (1) year / twelve (12) months from the date of purchase. This Limited Warranty applies exclusively to products manufactured by Mobile Pro. For components manufactured by third parties (such as cameras, computers, or motion detectors), any warranty is provided directly by the respective manufacturer. Mobile Pro will assist you in pursuing claims with third-party manufacturers, as needed.

If a Mobile Pro product is found to be defective within the warranty period, Mobile Pro will, at its discretion, repair or replace the defective product with a product of identical or substantially similar specifications.

Warranty Procedures

To initiate a warranty claim, you must notify Mobile Pro within 30 days of receiving the product if there is visible damage or defect, or within 90 days of discovering any non-visible defect. Please contact Mobile Pro at the email or phone number listed on our Contact page.

If Mobile Pro determines that a return is required to resolve the warranty claim, we will provide you with the necessary Return Merchandise Authorization (RMA) information, including:
An RMA number

The address for product return

Returned items should be shipped in their original packaging or otherwise adequately protected for transport. The RMA number must be clearly displayed on the package. Mobile Pro will cover the shipping cost for Mobile Pro-manufactured components; Purchasers are responsible for shipping costs for any third-party components. Damage incurred during return shipping may void the warranty.

Exclusions from Warranty

This warranty is conditional upon proper usage. It does not cover products subjected to improper installation, extreme environmental or operational conditions, unauthorized modifications, tampering, or repairs by non-authorized parties. Damage resulting from negligence, misuse, or improper maintenance is not covered. Additionally, products configured to customer specifications or damaged in transit are excluded. This warranty does not cover normal wear and tear or incidental physical damage during regular use.

Limitation of Liability

Mobile Pro is not liable for any consequential or special damages resulting from negligence, breach of warranty, or strict liability. This includes any damages for lost profits, business interruptions, or loss of data. In all cases, Mobile Pro’s liability shall be limited to repair or replacement of the defective product, as described above.

Exclusive Remedy

Purchaser’s sole and exclusive remedy under this warranty, and Mobile Pro’s total liability for any claims, shall be limited to, at Mobile Pro’s option, repair or replacement of the defective product. Mobile Pro’s obligation to repair or replace the product shall fulfill all liability and obligations of Mobile Pro related to the product warranty.

Disclaimer of Additional Warranties

Except as expressly stated in this warranty, Mobile Pro disclaims any other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. The product is provided “as is,” and no additional warranty or representation applies beyond the terms stated here. If a defect arises, your only remedy is the repair or replacement of the product as provided in this warranty.

Intellectual Property Rights

All content on MobilePro.com, including but not limited to text, graphics, logos, and images, is the property of Mobile Pro and is protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or use of any Mobile Pro content is strictly prohibited.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.

Contact Information

For questions regarding these Terms and Conditions or for assistance with warranty claims, please contact Mobile Pro’s Customer Support at [email protected].